Sarah Simpson Review of Courtesy Chevrolet Group (Phoe...
I didn't have an appointment, I was a tow in becau...
I didn't have an appointment, I was a tow in because my car would not start. I checked in at 10:00A, Sam the service provider stated she did not long how long the wait would be but to have a seat. At 12:25 she came back with an estimate. I agreed to the price and to have the service done. At 3:30P I went to go and check to see how much longer it would be. At 4:15P my car was finally done. I did not think that a battery cable and oil change should take 4 hours but ok here we are, so when my car was done, Sam mentioned oh did you know your odometer is reading error, I said no. So the tow truck driver took the mileage off my car when it was towed in, but when my car was serviced and I was ready to leave my odometer is showing an error. For the record, my odometer mileage is on the paperwork and I was never informed prior that an odometer error was showing. I really haven't had time to go back and demand you all fix it, but I well. My experience was ok, but if your service providers create errors and make mistakes it makes me not want to come back.
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