Worse experience ever. First time there was in roo...

Worse experience ever. First time there was in room 30501 and in the middle of the night, I woke up to bed bug bites. Went to the restroom and there it was another bug, huge one. Went down stairs filed a report. They changed me rooms and in the second room not only did I get bit again but my son who is 18months too, my daughter and sister. Spoke to the supervisor and said that they had inspected the room and there were no bed bugs. Any one who is smart will know that bed bugs hide during the day. I just love it how they quickly have an answer and resolve nothing, but when it comes to fees and charges they act so quickly on it.