ben westerlin

Review of Michael E. DeBakey Veterans Af...

ER is horrible, out of date and doesnt meet the ne...

ER is horrible, out of date and doesnt meet the needs of census, dirty, understaffed, poorly trained staff, poor checks and balances, charting is evidently unheard-of, multiple incidents of confusing patients every time I go (about once every 2 months), unfriendly staff who treat you like a burden vs. a patient. I have never been to such a bad ER even while in service overseas. You are definitely just a number. And could these people install cellphone repeaters or WiFi for the people who need to arrange child care and work issues while in the ER? Definitely a mickey mouse operation. If my service connected issues weren't so expensive outside the VA, I'd go to any ER over this one.