Take a hard pass on this hotel. It s not worth you...

Take a hard pass on this hotel. It s not worth your money!! You ll get better service at a residence inn . No joke.

I have stayed at SPG and Marriotts for over a third of my year and am a platinum member. I have stayed at the St Francis for a month now at over 300$/ night and I can t buy a room cleaning even after going to the front desk and requesting it to be cleaned. It took me 2.5 weeks, a formal SPG complaint and emails to get my sheets changed and room dusted (since it wasn t when I first arrived). Today, after a whole week of not asking for a cleaning, I asked for a cleaning. Guess what? They didn t do it!! Of course. So I just finished replacing my own supplies after going to the front desk and asking for my trash to be emptied and for some toilet paper !!!

Also, it s the loudest hotel you ll ever stay in, they incorrectly charged my card, there is always a line at the desk and the front desk staff is really hit or miss in terms of attitude.

The hotel likes to give the excuse that it s because the strike is happening (which adds to the noise). But last year when I stayed here for 3 weeks, I had the same issue with the housekeeping never coming. Then my water turned poop brown and I was forced to move rooms 2 weeks in. Word to the wise dont drink water from the tap at this hotel.

Oh and just a heads up, their elevators also don t have up to date inspections. The expired inspection notice is printed and posted in the elevator. Ack.

All in all, a horrible hotel. I ll never stay here again and will be sure to tell all my colleagues (who come for 3 months at a time) not to either.

I m giving it a 2 star because at least the people serving at the overpriced cafe (think $7 for a drip coffee) are nice.