Decent location but not the level of service one w...

Decent location but not the level of service one would expect from upper end brand.

We stayed 2/3 nights at this location on a three day reservation. We begged several staff members to allow us to adjust our reservations to allow us to leave a day early. While I completely understand the concept and revenue compensation behind these policies I would expect some sort of leniency.

Hotel was updated and clean upon appearance. The carpets in the room are totally nasty . We know hotels are not sterile environments one should not have their white socks turn black while walking in the room for 15 minutes.

Had high hopes that went unmet.