11/05/2020 - Went for an unscheduled Quick Change...

11/05/2020 - Went for an unscheduled Quick Change oil change (The Works) for my 2016 F250 SD. Staff was pleasant, service time was about 50 minutes including a complimentary truck wash, and price was reasonable. I would rate it 5 stars. HOWEVER, when I arrived home I parked the truck in my driveway and subsequently moved it closer to the garage to vacumn the interior. And what did I find? A 9 inch circle of fresh oil on my driveway. Now I have to drive back to Ford and have them check to make sure the service was performed correctly. Turns out the tech left a bunch of unwiped oil on the filter and oil pan which ended up dripping on my driveway. Left Ford with an apology and a can of "free" brake cleaner to remove the oil stain. I know stuff happens but a little more attention to detail would be appreciated.

10/24/18: Update to review below. Third time was a charm! "Check Brake System" error message no longer is displayed. Apparently with integrated systems, these issues are more difficult to diagnose and repair. Will give Midland Ford credit for being persistent and ultimately resolving the issue. Changed rating from 2 to 4 stars.

Easy to make an appointment, friendly staff, and nice clean facility. But repair results are NOT satisfactory. Purchased the F-250 on 7/16/16 primarily to tow a 7 ton fifth wheel which it does tremendously well. No issues until 3/21/18 and 18,525 miles when the "Advance Track" error message appeared. That was repaired. On 7/02/18 at 19,458 miles, the "Check Brake System" error message was displayed. When back to the dealer for repair. On 9/06/18 at 21,561 miles, same "Check Brake System" error message was displayed. Back to the dealer for repair for the second time. On 10/1/18 at approx. 22,000 miles, same "Check Brake System" error message was displayed. Currently back at the dealer for repair for the third time.