Jacob Rothstein

Review of the Saguaro - A Joie de Vivre ...

Beyond the colored-painted walls, this is just an ...

Beyond the colored-painted walls, this is just an old-fashioned hotel. Once you enter the room you will notice that the walls are dirty and aging. You can hear everything, and I MEAN EVERYTHING from your neighbors. You can also hear the traffic from the street pretty well. The customer service is very poor as well. Can you believe that a 4-star hotel doesn't have a coffee maker in the room (regardless of the advertisement) nor a microwave, not even by request. And not even a complimentary cup of coffee? You will need to buy that for $4. You pay a $40 resort fee in addition to your base fare but forget about receiving the basics. Also, the parking lot is filled with garbage all over the place. The list goes on, but the bottom line is that I would hate for you and your loved ones to fall for the misleading pictures that they post online.