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Sporehonest review

3 years ago

We were waiting close to half an hour for our turn...

We were waiting close to half an hour for our turn to be called in for a seat. From the transparent glass window, we did notice that they were a few seats empty. But we awaited to be called in because no staff called us in to check safe entry and all before entering as currently that is the protocol in most food outlets. To our disappointment, a couple after us was called in which took us by surprise as we waited much longer. When we went to clarify as a courtesy , the staff blatantly replied he thought we were together in a group though it was clearly obvious the two of us were standing away. And we reached much later that the couple infront of us. There was no service recovery or apology given when we clarified. It was a very upsetting. But the food was great on the positive note. I hope in future other customers are ushered in so that this doesn't happen as it does quite dampen the feeling when we enter.

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