After a great experience renting from Seaside Real...

After a great experience renting from Seaside Realty two years ago - there's no comparison - we will never work with Joe Lamb Jr. & Associates again! The people at rental facility where we secured our keys (at 4pm on Saturday - no earlier) were rude and disrespectful, which was a sign of things to come.

Our group of 27 in a 12 bedroom house (#647: Safe Harbor) was thrilled to get settled by the pool in our house...until we realized that more than half of the chaise lounges and adirondack chairs were broken and we had a total of 7 usable chairs (3 chaise lounges, 4 adirondacks). In a 12 bedroom house, this is just unacceptable. Later that night, we discovered that a number of the wooden adirondack chairs on the upper decks were falling apart and unsafe to sit in. I called immediately and two days later, we had a few replacement adirondack chairs and a notification that we would not be getting any replacement chaise lounges. 3 chaise lounges for 27 people? Seriously? I submitted a written reimbursement request to Kim, their property manager, and she never responded to me but we did get replacement chaise lounges five days into our vacation as a result.

After dinner that night (Saturday), we started the dishwasher and water immediately started running onto the floor. I called once again to leave a voicemail and alert them that the gasket on the side was broken, and and we were able to fit most of the dishes into the alternate dishwasher. Finally on Monday some kids came out to "repair" it - they diagnosed that we needed a new gasket (yes, I already let you know that...) and said they'd need to come back with a replacement part. By the following Saturday we still only had one working dishwasher in the kitchen - better than none, but certainly not the level of service I'd expect when we were paying more than $15,000 for this house.

The house was decorated in decor from the Dollar Store (literally - some still had tags on it) and the kitchen was outfitted with items from tag sales (the blender had a $3 price tag on it from a tag sale and looked like it was from the 1970's). The comforters were not high quality, and one of the outdoor showers had water pressure that can best be described as a trickle.

If you are looking for a top notch vacation rental, this is not the house for you and Joe Lamb Jr. & Associates does not provide the level of service you deserve.