Raj A

Review of Carmax, Sterling VA

My experience admittedly started lukewarm. We sto...

My experience admittedly started lukewarm. We stopped in a Friday around 8:30PM and they close at 9PM. It was hard to get anyone's attention, and once I did - it was evident they did not want to take any test drives so close to closing. Definitely different than traditional dealers that will meet you on Christmas day is they must. In any event, my wife loved the car she looked at so I put the car on hold the next morning and called and told them I was buying it.

Things got significantly better when I went back, as I was put under the care of Hahmeed Darham. If you want to buy a car from here, this is the guy to go to! Awesome service from him, and runs around getting things done. I was in and out within two hours and he got all the little imperfections refurbished!

Been back for a few small things I missed on pickup, and they's fixed everything as the service department has been very helpful.

Great experience in total, will definitely look to Hahmeed again should I need to purchase another vehicle!