I felt like my service advisor was distracted by h...

I felt like my service advisor was distracted by her coworkers. I also felt she was hesitant to disclose more cost-effective options. I had to ask a lot of questions and mention the amount I typically pay at Courtesy Nissan to discover there were other less expensive packages. I had recently been going to Courtesy Nissan and drove out of my way to go back to Crest because I always had a good experience in the past. I will definitely not be doing that again. At courtesy Nissan they are very transparent with the cost and give you what you need without adding in extra items to drive the price up. It feels like a much more honest business, which I appreciate and is the reason I keep returning. I'm sad that I ventured out and was disappointed. I was also disappointed you guys were no longer doing Lyft rides or loaner cars. The other dealership is and it is just more convenient considering the time it takes for the service. It was something I used to brag about when mentioning Crest Nissan. Overall I was disappointed because as I stated, I have always had a really great experience at Crest.