Package pick-up booked by appointment. The deadlin...

Package pick-up booked by appointment. The deadline was exceeded by 4 days until it was finally picked up. For this you pay a corresponding fee that you could have saved yourself. Delivery took place with a further delay; However, the tracking of the consignment revealed that a delivery attempt had been made at 19:21 in the evening.

In response to a request, DPD informed us that there was no physical delivery but that a scan was carried out, which is then displayed incorrectly in the system as a delivery with no result.

As I understand it, such a procedure is then suitable for fraudulently manipulating the display in the shipment tracking!

The package was delivered late.
ATTENTION: Right of withdrawal, timely and timely returns or similar

All information as well as the actual pick-up only took place because I never got tired of inquiring by e-mail and that with the appropriate emphasis.

My conclusion:
Unfortunately, I cannot recommend DPD as a parcel service provider!