Lucas Wiseman

Review of Hilton Greenville

The Hilton Greenville has to be the top hotel in t...

The Hilton Greenville has to be the top hotel in the city. It s very clean, has nice common areas and the staff are as friendly as can be. The rooms are well appointed and in great shape. There are a few issues, however. The a/c unit makes an awful sound every time it shuts off (I was in two rooms and both did this). Also, the toilet in our room ran constantly. We didn t report it simply because we wanted less exposure to staff due to COVID. As a Diamond member, the free breakfast in the restaurant was very good and they had no problem allowing us to take it to go. Great staff in the restaurant! One disappointment was not receiving a Diamond upgrade to a junior suite despite the app clearly showing they had upgraded rooms available. They upgraded us to a premium room, which is the exact same room we reserved it was just on a higher floor. Not really an upgrade in my eyes. Overall, great property though the noise from the a/c unit alone may deter us from staying again on future visits.