Discount needs to hire a couple people to just han...

Discount needs to hire a couple people to just handle the phones. The people that work behind the counter need to focus on helping the people in the store first. Everytime I go there I wait in line such a long time because people that call in get helped before me after I've been waiting there. In essence it's like taking cuts in front of somone. They need to restructure how they operate to make it more efficient for the customers.