Here right now at this hospital, got here at 11:40...

Here right now at this hospital, got here at 11:40 pm and currently it's almost 6am.... We are here for my daughter for a fever that they want to collect urine from my 3 year old that refusing to pee. We have been trying to talk to them and ask them if we can go home to sleep and come back in the morning but they keep freaking out my girlfriend how she could get worst and how they don't know what to do till they get the sample. Finally they decide to see us and ask us to wait which was a 2 hour wait.... So we have been in waiting for 6 hours in a cold lobby room with extremely uncomfortable chairs. Currently we are waiting and nurses are walking around chatting messing around talking normal while we wait for a doctor who still haven't showed up..... It's been almost an hour and we just sit here..... Please stop ignoring us..... I just want my daughter to be ok but waiting for so long in a cold room not sleeping and her not getting her needed rest is very upsetting for me as a parent. AND THIS IS A EMERGENCY ROOM?! ABSOLUTELY TERRIBLE.