Time Warner is a horrible company and I man that i...

Time Warner is a horrible company and I man that in every sense of the word. I had my internet installed over a month ago. The technician lied to me stating that the cable line he laid across my lawn would be buried in 3 to 5 days, 7 days later and wasn't buried. I called back in and was told it takes 30 days for the line to get buried because the lawn has to be marked for other lines already buried. I was lied to again and 33 days later it still isn't buried. I called them again and this time I asked for a supervisor. I was lied to stating the supervisor couldn't take the call but will call me tomorrow ( knowing a supervisor was never approached and I was just put on hold for a few minutes. I know this is true because a friend of mine just quit their support line and told me they are told not to get a supervisor). this is where it has been left and still my cable lays across my lawn and still not buried. Like I said a horrible company. My opinion go with dish network or directv, this company will give you nothing but problems.