Very bad experience. I wouldn't recommend anyone t...

Very bad experience. I wouldn't recommend anyone to go there. I purchased a pre-owned car and they gave me only one key so I had to spend $100 to make another one. After 3 months they gave me the other 2. They had no patience to explain to you and they tried to play game with you. Grade "F" for their customer service and I would never go there again. I have visited Toyota of Plano and Toyota of McKinney and they are very professional and courteous. The management of Toyota of Richardson needs to re-train their employees about honesty and courteous to their customers.