Natali Batat

Review of Serafina Italian Restaurant

Walked in with no reservation on a Saturday night ...

Walked in with no reservation on a Saturday night a little after 9:30 and was told we couldn t sit outside because all the tables were taken by reservations. We accepted an inside table. Already the mood was a little awkward because it seemed like they didn t want us to accept the inside table but we stayed. A waiter eventually comes and is giving us water and asks if we knew what we wanted of course we didn t we hadn t even looked at the wine list yet. We ordered wine and the beef carpaccio app. The meat that was served was semi frozen and was covered in lemon juice, we were expecting some truffle flavors as the description included truffle oil but that wasn t apparent. The server at this point stopped asking if we knew what we wanted since we had already told him a few times we needed more time. Eventually we ordered the veal parm which was delicious but again, our server simple glided by as we were eating and asked are you good? Obviously we were disappointed we didn t get an outside table and we know that s our own fault, but the lack of care or consideration from both our server and the host for being a late walk in made for an extremely awkward experience. Don t think we ll bother coming back to try the outside.