Stephen Holland

Review of Acura of Memphis

Acura asked me to post a review so here it goes.

Acura asked me to post a review so here it goes.
This is my second time to visit and both visits were for an oil change. The first visit I asked for a courtesy car and it was no problem getting one. This time I was told that an oil change is not enough so I could not get one. I told the service advisor about my last visit and she said that I was not telling the truth. Being called a liar is not a good way to start an appointment.
The service took around an hour and when I get back to my car all my settings had been changed. Seat, mirrors and stereo. Unless they are driving my car around town there's no need to change those things especially not the stereo.
I did not give less stars because the snacks were free. I don't mind paying for an extremely expensive oil change when I get the service that is expected.