Watch Out for John Moore !!! If I could give NO S...

Watch Out for John Moore !!! If I could give NO STARS I would but the review does not allow this.

It may depend on the technicians that you get with John Moore...but watch out....I recently had to have two A/C Technicians out during the same day to try to repair my A/C system which was not cooling correctly. I had the first technician at my home and he advised it was a sensor and removed this and said I should be ok. The system worked for a few hours and then it failed to work properly. I have another technician out who said it would cost me $1,400 to repair my system and that the first technician should not have removed the sensor. The second technician advised that he would have to return the next day... the next day came and no one called or even came back to my home. Very poor communications and quality by John Moore. I called out another A/C repair service and upon their arrival they noted that the John Moore Technicians either did not know what they were doing or that they had made a change on my system and were trying to sell me something that I did not require. It almost felt as if John Moore had sabotaged my system in an effort to sell me parts and labor at an overpriced amount. (I also checked with the other A/C company for the same replacement of parts at 1/2 the cost of John Moore) .... I would not recommend John Moore and their A/C repair services due to this particular event. I have had this same type of incident also happen in the past with one of their electrical technicians who tried to sell me a large bill of goods and said he would return the next day but never showed up. There really seems to be some quality concerns occurring at John Moore related to overselling, possible dishonesty and lack of proper, fair and quality technical services.