Snigdaa Sethuram

Review of Hilton Garden Inn / Homewood S...

Some of their desk managers are very helpful and o...

Some of their desk managers are very helpful and others are a little less keen to listen to your requests and try to make things happen. We called for early check in, got a note put in, and when we came the man at the front desk told us we would have to wait till 3 pm to check in (we arrived at 9 am). Later, when we came back around 1, another lady was at the front desk and she checked us in, gave us a nicer room than we had originally planned, and told us the room could have been available in the morning. Aside from that, the room view is nice and beds comfortable, but kitchen wasnt entirely cleaned. Sugar crumbs in a few places, a sticky breakfast table. The sleeping area seemed well cleaned, however.