Shashank Mittal

Review of Pro Caliber Motorsports

I am from the northeast and wanted to fly into Por...

I am from the northeast and wanted to fly into Portland, pick up a brand new bike from them and ride back across the country. This was a ride that was on my bucket list for a while.

I called up the dealer and spoke with their salesman. He got back to me with pricing after 2 days, during which time I had to follow up with him to see if he was going to give me a price. After some negotiation, the salesman quoted me a price that I agreed to. I paid deposit over the phone and asked him few questions about the bike, itemized pricing and transaction. He told me he would get back to me after checking with his finance manager. After 2 days when I didn't hear back, I followed up and he sent me a crappy cellphone picture of a handwritten invoice. The total was $500 higher than what we agreed to. I asked few questions again and he said he'll get back to me. I followed up the conversation with an email and never got a reply back for 2 days. After a total of 6 days and nothing moving forward with the transaction, I emailed him about my dissatisfaction and asked him to cancel the deal. He texted me back and said "No problem my friend". He didn't even try to apologize for the sloppy work or to make things right.

After waiting for 6 days for answers and not being able to make the payment, it almost seemed that the dealership wasn't interested in selling me the bike. Or was not competent to handle an out of state deal. I have bought new bikes from out of state dealers many times and every time the deal closes with a simple phone conversation and I send a certified check that reaches in 2-3 days. The dealer sends me the paperwork and it's all complete within a week. But this transaction seemed like an ordeal that took forever.