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Ayesha Shukralla

4 years ago

Very rude staff at the gym not meeting the governm...

Very rude staff at the gym not meeting the government customer satisfaction rate at all, miss behavior of female security as I got offended by her highly rude attitude and showing zero respect to me for no reason last Friday on 13th September as my child was also crying and we left with totally bad experience.
The second complain about the lifeguard as he wants to sell me the lost and found staff with cheap price by saying it s new but it s dirty, and offering me 150 dh class to teach my children swimming for one day. He was totally bothering me every time I visit the swimming pool. The staff have too disappointing attitude to behave with customer as am a regular customer who always choose the academy to enjoy the facility. I want do it again

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