Trued dealing with them last January looking for p...

Trued dealing with them last January looking for parts to replace on my lawnmower. I ordered the part that I thought we needed it arrived and did not work. I process a return and I believe that one was wrong as well. They tried to keep replacing . Never would offer to refund my money . Never dud get my money back. Got busy doing other things and forgot. Well they Jack's small engines just decided to keep my money. Well I reached out to them today and they said they don't offer refunds on purchases over a year old.

Oh and we are not talking about 20 or 30 dollars either. So to me this company just decided they would keep or should I say steal my mobey. Becyase they got all thier merchandise back.

I will be taking other steps to get my complete refund. It was not thier money to keep. They should have done the right thing and just processed my refund.