The two key cards I was given did not open my room...

The two key cards I was given did not open my room. They let me in and had to reprogram my door lock (one catd never worked) Your room key doesn't open the secondary entrances, so if you enter after 10pm you have to go in the main entrance. The Best Western next door allows you to enter accessory entrances with your room key after hours (I stayed there last time) the room itself was quite nice, however the TV reception was grainy on some channels and the channel labels on the TV didn't match the actual channels. The corridors look rundown and need some updating.