Christin Maher

Review of Mountain West Medical Center

I have given birth to 3 children here, the actual ...

I have given birth to 3 children here, the actual labor and delivery facility was good all three times (since then the best RN has been let go); however, I have to give the facility a terrible rating because of their administration. Their billing is HORRIFIC! They over-charge because they are considered a "rural" hospital. You will pay thousands of dollars more to have a baby here. They pressure you to pay prior to even giving birth (how do I know for sure I will even end up delivering at your hospital?). We chose to pay in full prior to checking out of the hospital for a discounted rate. We continued to get bills for months after and every time we called they would say "we see you have paid in full, I don't know why you keep getting bills, just ignore them." Well, we have really good credit so we were so paranoid we were going to take a hit on our credit that we stressed over it for months. This happened literally with all 3 children. The latest issue with their billing is now at my desk...my son is 15 months old and I am now getting bills for his care at discharge. The doctor is claiming it was never paid so now almost a year and a half later I am STILL dealing with their incompetence.
I will drive to salt lake city when at all possible for any future hospital needs. They are also really good at running off good Doctor's. There are at least half a dozen I know of who have left because of the administration of this facility. (A family member of mine works in the medical field so I am privy to some "inside information" regarding their departures). If you can avoid this place, it will save you a headache in the future.