Incredibly disappointed with service department ex...

Incredibly disappointed with service department experience. Brought in my 2020 leased RX350 L for an oil change and state inspection. Lexus failed my car stating tires were too worn, despite the vehicle only having 22k miles on it. When asked how long their tires should last was told 30-35k. Lexus quoted me $1695 for new tires. I pushed back and they then said one of my tires had a small puncture causing air to leak. I had to inform them I purchased tire protection with the finance office at time of lease vs them proactively looking for this information. They did replace a single tire free of charge after my probing but I have ultimately decided to get a second opinion in order to pass inspection. Very off-putting that a vehicle just over a year old fails an inspection for tires the dealership is stating should last far longer. Felt I got the run around and will be servicing my vehicle elsewhere.