Vanessa Fairley

Review of The dominick

I am so extremely disappointed already with this h...

I am so extremely disappointed already with this hotel and I haven t been here a whole 24 hours yet. This is my wedding anniversary weekend and every year we come to New York and celebrate here since we both love this city so much. We look for beautiful rooms with great views that we will enjoy. I found the Dominic Hotel online and loved what I saw, so I reserved my room and anxiously awaited for my trip. When I booked I reserved a Skyline View room, a little pricey but hey I said no problem. Well when I get to the hotel I m addition to my room charge with taxes and fees they advised that I needed to pay and additional $600 for a mini bar in my room, so of course I responded with no way then take it to where the staff continued to say no it s for accidentales. I go upstairs to the room and in this hotel with 40 something floors I was put on the 16 floor with a supposed skyline view. When my husband went downstairs to complain another staff at the front desk advised him that they don t offer skyline view rooms. Needless to say my husband was upset because this is something that is clearly advertised for this particular hotel.
To add insult to injury we came in on a late flight and were really hungry so we go try their restaurant located inside the hotel and my husband orders a steak dish and when the waiter brings it out it has shrimp something my husband is very allergic to, had we seen that this plate had shrimp we would had ordered something else and when we tell the waiter he takes it back and then comes back out five minutes later where I ask did you just remove the shrimp and bring back the same plate he said yes I said but we told you he is allergic and this man responded with WELL HOW ALLERGIC ARE YOU ???
I am in complete shock thus far with the service and treatment in this hotel, so disappointed. And my trip is not
Over I hope I don t have to come back on here and continue to review poor service. But I do know I don t recommend this place I work hard to enjoy good things and expect great service especially when paying so much for it and this place does not provide that. you