Breana Williams

Review of Royal american management, inc

I lived in Gateway of St Joe, a property in Port S...

I lived in Gateway of St Joe, a property in Port Saint Joe, FL for almost a year and a half. We changed property managers in about November or December of 2017. Every inspection we had I passed because I knew the rules and I never bothered anyone. We were supposed to have random inspections in the month of October. October 10, 2018 we got hit really hard by hurricane Michael. I was in the middle of cleaning my apartment to get ready for inspections, but when they called and said we had to evacuate. It was mandatory. I dropped everything I was doing, packed my four kids, and left. When I returned a week later on a Tuesday night after the hurricane and after they let everyone know it was safe to return and that lights and water were back on. I left my apartment to gather supplies and cleaning products to finish my apartment where I had left off. That following Monday the property manager informed me quite rudely that I was getting evicted for an untidy apartment and lied even further saying she sent me notices that my apartment was unkempt in previous months. I called corporate to see what they could do for me because there is no where to go down here and that I am pregnant made it so much worse. They informed me that the property manager had written me up every month this year. I explained to them if that were possible she would had evicted me. Not only that, the fact that I have pictures of every inspection that she had done. No one ever called me back or tried to at least help me. They are garbage and care nothing for the tenants. They didn t even at least put the inspection off until residents got back to put the pieces of their life back together. A lot of people got evicted and still have no where to go. I and probably more than a few other families are homeless or have had to relocate due to their lack of empathy for those who only had that one place to go and if I could I would give them zero stars.