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Professional, Efficient, Transparent.

Professional, Efficient, Transparent.

I separately bid out jobs for an HVAC upgrade/replacement and electric box replacement. Tre F had been out to the house before to repair some burnt out neutrals in the box. The pricing was competitive and based on the prior work I went with someone I had seen work and been satisfied with previously.

A#1 calls you the morning of the appointment to confirm. They call you again when your tech is on the way. You'll also get an email with the name and picture of who's coming. From a safety and security standpoint I really appreciate that.

The crew shows up in a marked vehicle and in uniform. They've started to put on the booties, but I don't have carpet and the house is still an active project site. But they let me make that decision and didn't just assume.

We did a site walk and confirmed the scope of work and then everyone got to work.

The HVAC work and the box replacement were done at the same time and both crews (Tre on the electric side and Marcos M and Alan S or the HVAC install) worked well together). HVAC install was completed in 1 day. The panel job took 2 days. Power was out to the house for an hour or so when code enforcement came out to inspect.

HVAC was an attic conversion from an over the tub style system. Marcos and Alan got the compressor outside, the horizontal unit in the attic, 2 supplies, 10 registers, all new duct work and a NEST thermostat up and running by the end of the day. The also put in decking in the attic so that changing the filter wouldn't be as much of a hassle.

There were a couple of hiccups and surprises (when aren't there) on the panel job, but no upcharges. Tre was also really good about asking me what I preferred when there was flexibility.

Post work clean-up inside and outside was good.

I wish I had taken some better before pictures, but what I have right now is included below (I'll get a better set of pictures up later).

Financing through Greensky. They let me roll both projects into one for the purposes of financing. 5 months no payments, 5 years at 0% interest.

High level summary: Communication was good, techs showed up on time and worked efficiently, no upcharges or add on costs, very professional (no swearing, uniforms, company vehicles), competitive quotes for pricing. I'm a repeat customer.

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