Shannon, Krystal, and Teresa are awesome!

Shannon, Krystal, and Teresa are awesome!
I was greeted promptly and cheerfully upon entering. While Shannon was my primary customer service provider, all three ladies were more than efficient and helpful. I ask a lot of questions, and Shannon was very patient and personable with me. The process took longer than I assume it usually does as there was a system update finishing at the same time as I was wanting to set up my internet service. The ladies were very helpful in accommodating my schedule for the installation process also. It would be nice to be able to contact this location directly with questions however. Overall, I have had a great first time experience with WOW. I will update after a few weeks if the internet quality is not as good as the customer service.