Jessica J Review of Craig and Landreth
I worked with Justin and Darren to buy my 2013 Fia...
I worked with Justin and Darren to buy my 2013 Fiat. Honestly, Darren was lovely, but it seemed that I couldn t get an answer on anything unless I spoke with him, so I m not sure what value Justin added at all to the sale even though his name was on all my paperwork. I received the car via freight delivery at midnight on the date it was due to arrive. It was covered with grease on the inside, stained the fabric, and had less than a quarter tank of gas even though I was charged $30 on my contract for a gas fee. When I tried to follow up with Justin regarding this, he apologized and said he would have a check out to me the next day. Darren also followed up and said he would speak to the delivery company about reimbursing me for the interior detailing that needed to be done on the car. The first time I put gas in the vehicle, I realized there was something wrong when I could not fill the tank. I took it into be serviced and they had to replace the charcoal canister, esim filter and fuel funnel. All could have been avoided if the dealership checked the engine appropriately and put gas in the car as promised. I never heard anything after that and have been following up with the dealership for weeks now, trying to get answers and my paperwork so I can, at the VERY least, register my vehicle in my state. I have to say I feel like as soon as my check was cashed, the care and service went out the window and I m so disappointed, it has ruined the car for me. I would not recommend this dealership to anyone.
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