Well we booked our room a week in advance, and whe...

Well we booked our room a week in advance, and when we checked in our room was no where near ready. So after going to one of the parks we checked in again which took 25 mins and tried scamming us out of our breakfast and pool vouchers. The only thing that was nice was taking my son to the arcade and water park. Customer service was very poor and the employees have very bad attitudes (with the exception of some of the life gaurds) The hallway smelled of weed and the room was very dingy. Needless to say we won't be staying here again and we'll do better research when planning a family vacation. Especially since we live in Florida and often come to Orlando.