Overworked wait staff on a slow Saturday night lef...

Overworked wait staff on a slow Saturday night left us waiting for food and beverages much longer than necessary and a vapid hostess couldn't understand a simple television change request as if we had been speaking Swahili. Room was nice, hotel overall could use some updating. Big fan of Hyatt, but this hotel isn't its finest. Tried to charge us for parking when it was free. Quickly refunded, yet they were trying to sneak it past us to see if we'd notice.