Kristen Kowalski

Review of Sheraton New York

I cannot say enough good things about Sheraton Tim...

I cannot say enough good things about Sheraton Times Square. We arrived at 2:55PM after having flown in at 11AM and carrying our bags around for a couple hours. When we arrived, we were notified that our room was not yet ready, which would have been frustrating had the very pleasurable woman behind the counter not given us complimentary vouchers for wifi and bag checking. (The wifi, in fact, is not free here and you must pay $4 per bag per day if you need to leave a bag with them). Moreover, a staff member was handing out complimentary water bottles to everyone standing in line to check-in! The line was relatively quick and efficient and every interaction with staff was pleasurable. Our room was on the 23rd floor with spectacular views, a clean bathroom, and a respectable size for NYC. From what I've heard, room quality is better if you stay above the 20th floor! Would definitely recommend and stay here again!