Yasmine Aswid

Review of InterContinental Malta

At least 1 not 0 stars! I don't know what they cou...

At least 1 not 0 stars! I don't know what they could have possibly done worst than what they did! Disrespectful management, attitude. We were treated very bad that we had to check out at 1 am in the morning, which is unbelievable! Our stay turned into a nightmare. We stayed in the panoramic suite for 4 nights and this all happened during the first night, we reported that the water coming out from the tap of the bath is rusted and they told me leave the water running for half an hour and I left it for a whole hour, after that closed the tab and it was even worst. I requested another room and they showed us another one which had the same issue and MR INCREDIBLY RUDE said that the water looks fine. Went back to our suite and the water was leaking out of the Jacuzzi and the floor was full of water, not to mention that we had a reservation in half an hour an needed to get ready. It was miserable their were so many more things but they will never see our face again! I guess this is how they treat their ambassador guests, this will definitely be reported internationally, not because of the water, because they could have changed the room without hassle but they don't even have an idea in how to manage these kind of situations but the attitude and the arrogance, and saying words as " the waters fine you don't want this room than have a nice evening". Unbelievable, I definitely do not recommend this hotel for neither leisure stays or business.