Wow, I am literally in tears. I have never experie...

Wow, I am literally in tears. I have never experieneced so much hateful rudeness like I did when I spoke to the man in the Visa department. I called about an issue I had regarding a visa and he would not even let me speak, all he was doing is yelling and acted like I did something wrong. He ended up hanging up on me, I didn t even bother calling the extension back, no one deserves to be treated like that. I spoke to a very nice operator and she gave me some advice, im just hoping I can get my issue resolved before I have to travel.