Beau Barron Review of Doral Golf Resort & Spa
I got married 3 weeks ago and accidentally left my...
I got married 3 weeks ago and accidentally left my wedding band sitting on the counter in the bathroom outside of the ballroom. It was there for about 5 minutes before I realized it was missing. I immediately went back to see if it was still there, and someone had already taken it. While searching for my ring, I noticed that within that 5 minute time frame, the trash had been changed and there were new trash bags in each trash can. I contacted the head of security (Jesus) who told me that they would take care of it. He asked for a time frame, which I gave him, and he told me that they would review the security footage and get back to me. Needless to say, he never returned my phone call, and it was left up to me to contact him to follow up. Once I got in touch with him the following day (over 24 hours later), he said that he had reviewed the security footage and hadn t been able to see anyone with a ring. I told him, Yeah, you re obviously not going to see someone walk out of the bathroom holding a ring in the air... I suggested that he find me on camera going into the bathroom and watch to see what cleaning staff went into the bathroom during the time frame I was gone. This is what would logically make the most sense... Instead, he acted like my inquiry was a complete inconvenience, and proceeded to argue with me about their protocol and how I couldn t see the security footage because the tape was property of the Trump Hotel. Long story short, my new wife is pissed, and one of the cleaning crew has a nice new ring with my last name engraved in it. Thanks for all of you help Jesus.....
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