I don't normally deal with Crest outside of servic...

I don't normally deal with Crest outside of service visits, and those are usually good. Bought one car from them, but this time around, I decided to sell a car to them. I was told on Friday that the check for my vehicle would be ready by Wednesday. I called on Wednesday to verify that the check was ready, and was redirected to a voice-mail. I left one with my inquiry, and two hours passed and I tried again.

I decided to just make the trip over, and I was met by the person who handled the transaction of my car. He "was waiting on accounting" to get my payment done, and I was left sitting at a table for an hour, maybe more, and after I got his attention again, he was surprised that no one came to me. I guess I was someone else's problem. He leaves one more time and comes back saying that my payment would be ready for pickup on Tuesday of next week. They've got my car for five days and I haven't seen a cent. Now they want nearly another week to pay me?

I asked to speak to a manager, and after a couple minutes, he comes back and tells me their used car manager isn't even there. I don't see why that matters, since I thought I was waiting on accounting.. so I ask if there's anyone else I can talk to, which I know the answer is "no" at this point. Then I'm told that tomorrow the used car manager will be there and I can talk to him then.

At least he's sorry that I was inconvenienced and wasted my time there, and I got a free bottle of water. What a joke. They've basically stolen my car at this point. After (and if) I get my money, I won't ever go here again, and I recommend anyone that is looking to go here to reconsider.