DJ Smith

Review of Medi home health and hospice

An absolute horrible business. First in 2015 they...

An absolute horrible business. First in 2015 they gave me the wrong cpap machine and not the one my Dr. prescribed which was supposed to have heated tubing. However every time I ordered supplies they sent me heated tubing and not regular tubing the machine they gave me uses so I had to run by the local branch in Glen Allen and swap it out everytime. The heated tubing has a specific connector that my humidifier did not have since it uses basic slide on tubing. After about a year I was fed up and went to ABC Healthcare in 2016 but Medi-Home still sent me another wrong order the same month (07/16) after told them I had switched. I took that order and dropped it off at the local branch in Glen Allen but now 18 months later after being told that invoice was taken off my billing I am told I have an outstanding invoice for that order. On top of that I received an invoice in December 2017 for 3 months rental for Jan-April 2016 that they apparently made a mistake in their billing department & forgot to bill me but now want me to pay with late fees. Oh and the local branch In Glen Allen has now been closed. This has been an absolute nightmare so do yourself a favor and DO NOT DO BUSINESS WITH MEDI HOME CARE!!!!!