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Kordula Wherry

3 years ago

The work they do is ok. The front desk and interna...

The work they do is ok. The front desk and internal communication is terrible. I had gotten an estimate for repairs Monday morning and called Monday afternoon to change the repairs I was getting done. When I went Wednesday morning to turn the car in they had not gotten my message from their front desk and the person behind the counter tried to pressure me into getting all the repairs done since I had signed a contract. I said I had called that afternoon to change my order and as far as I know texas has a 24 hour window to change your mind on any contract.
The whole exchange left a bitter taste in my mouth and I will never go back.

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