Allyson Manns

Review of Foolish Craig's

We came here on a Wednesday evening specifically f...

We came here on a Wednesday evening specifically for trivia. I had called earlier in the day to see if we could make reservations and was told yes; after waiting on hold for several minutes, I hung up and decided to call back later. The second time I called (a couple hours later), I was told they would not take reservations for trivia night. So, our party of 3 arrived at 6:30 and there were plenty of open seats. We asked about sitting in a vacant booth, but we were told those were reserved. Instead, we were seated in the front section of the restaurant, away from the main dining area. The hostess mentioned that if anything opened up in the main dining area, she would move us, as we expressed our concern at not being able to hear the trivia over the speaker system - there were no speakers in our section. As 7 approached, several groups arrived and were seated at the recently-vacated tables in the main area; unfortunately, the hostess never came and asked us if we d like to move as she had previously told us would be possible. The restaurant continued to fill to capacity, other than two large booths that remained vacant. As trivia began, our concerns were proven valid as we could not hear the trivia host over the cacophony of voices in the main room, being as there were no speakers in our separate section. Frustrated, I spoke to our waitress and asked if we could move to a large vacant booth. She informed me that no, those booths needed to remain empty in case larger parties arrived. Even when I expressed that we couldn t hear and we had come specifically here for trivia (and intended to eat food in addition to the drinks we had ordered), we were told we could not move. Upset with the restaurant s policies and customer service regarding the policies, we paid for our drinks and left.
It s unfortunate that we only had one night in Boulder and were anticipating a fun night of trivia. Personally, I would not return to Foolish Craig s as their policies and customer service truly demonstrated how they earned their name.