Absolutely worst hotel experience in GR. After lon...

Absolutely worst hotel experience in GR. After long drive we were given wrong keys to 3rd floor, had to return to get new keys. Then got new room and it was a king when we booked 2 queens. Rep said they were fully booked and couldn t get us a new room. After 10min they found a room. Back on 3rd floor it was hot. Room never cooled. Our other family checked out that night, I wish we had. The next day we left to added a funeral visitation and came back to a terrible smell in the room. After 15min maintenance guy showed up and agreed. Waited another 15 min for them to move us. To another hot room down the hall. We will never stay here again. I contacted corporate twice and never received a response other than we sent your note to franchise owner .