Awful place. I mean awful. The black lady with the...

Awful place. I mean awful. The black lady with the twist is dreadful. Should not be in the customer service industry. Lydia is obviously on adderal or something. The night manager the black guy is dreadful and ghetto. And headed off by Michelle the manager is a horrible manager and makes one wonder where she got her customer service skills. To be fair Nina is awesome at the front desk and so is Gage. The night time secuity office/MOD is amazing. This place has taken a turn for the worst. Its no wonder they have a hard time occupying this property. Please do better Hyatt.