Like others, Dynasty came to me offering to repair...

Like others, Dynasty came to me offering to repair my roof by working with my insurance to perform the work at minimal cost to me. While they did get my insurance company to cover the costs, it was a nightmare coordinating between Dynasty and my insurance company and mortgage company. Dynasty repeatedly failed to complete documents for the insurance and mortgage companies, which resulted in me having to chase people down to get signatures and forms sent out. It took weeks to get the insurance check signed and returned for disbursement. That even happened twice, as they failed to endorse the first one and it had to be returned, which was a 3 week process.

At the end of it all, I find out that Dynasty filed their estimate improperly and didn't request that my gutters be replaced, as they stated they would at the beginning of the project. As a result, they just reattached the gutters that they destroyed during the roof install and promised to make it right later on.

After 3 months of promising to replace them and that I am being made a "priority" for their subcontractor, they finally told me that my only option is to go back to my insurance company and get them to pay out even more to cover the measly 30 feet of gutters or I will have to pay for them myself.

I will happily replace the gutters myself to avoid restarting that nightmare again.

What a tremendous waste of time. There are many other companies out there that do this work. Pick any other one of them.