This past weekend my wife, myself, and another mar...

This past weekend my wife, myself, and another married couple we re close friends with visited your establishment for the first time in ten plus years. We are all very frequent gamblers who go on multiple trips a year wether it be to Las Vegas, other Michigan casinos or our local Metro Detroit Casino. In all these trips, we have never been treated with such utter disrespect and outright rudeness than we did Saturday night. We were paying guest of the hotel, usually play relatively high stakes with gaming $4,000-$5,000 in a 24 hour stay. Our wives decided to play Let it Ride to start the evening, they like to pool $400-$500 and take turns sitting at the same seat while myself and other husband play higher stakes One dealer, Judy, became extremely rude and sarcastic with both of them. All previous dealers had no issue with this, but as soon as Judy came to the table she was rude, quiet, and sarcastic all at once if that paints a picture. My wife simply stated she was going to switch out and let the other guest play, Judy said no, and my wife stated oh, Im sorry they didn t have an issue earlier or at our home casinos. Judy s response was let me find a sign, oh wait, we re not at your home casino, this is Soaring Eagle . My wife, extremely embarrased, got up to avoid even more embarrasment or disrespect. As paying customers, paying for hotel stay, playing all night long, I just thought this was completely unacceptable. If the drive would have been closer (2.5 hours), we would have immediately left. This email comes on the encouragement of the pitboss. I pray this is an isolated incedent with the dealer Judy, but from the words of other players at the table it may not be.
Thank you for your time