Roberto Lannutti

Review of Dolcis B.V.

Be careful when you collect the vehicle (check it ...

Be careful when you collect the vehicle (check it well).
I bought a truck from them, by contract they guaranteed me 40% tires to drive (front and rear) But it wasn't like that !!!
On the front axle it is true: they are at 40% perhaps even more but on the right they have mounted Michelin and on the left Dunlop so understand well that I cannot use the tires as they are 2 different brands
While the rear is not only mounted in the opposite direction of travel but not even at 10% of tread.
It is true that my driver did not check and trusted but it is also true that if you are dealing with reliable people these things should not happen.
Upon returning to the office I encountered the problem and asked for clarification, at first I did not receive feedback but insisting a little they replied that my driver sold his tires on the street .. which is not the case at all because on a video of the vehicle received by them before withdrawal you can see the rotation arrow of the tire in reverse.
I am not so angry for the mistake they made but for the insistence and the accusation on my driver ... which I am sure is not really so !!!
So be very CAREFUL !!!