3 years ago

First time I booked, i get a call before checkin t...

First time I booked, i get a call before checkin telling me they were sold out and had no room for me. Waste of time. The staff seems very clueless and weren't helpful.

Two weeks later, I book a stay, and I got a different room than what I requested on the app, but told to take it or get out. Worst treatment of diamond honors member I've ever experienced.

Rooms are ok and seem recently remodeled and the venue is clean, however service is complete garbage.

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