Sheila Vail

Review of Jim Norton Toyota

My first trip was a nightmare. Drive from McAleste...

My first trip was a nightmare. Drive from McAlester . Sit there for hours. I have platinum extended warrenty. Had to get mgr cause they wanted me to come back in a week. Finally got a loaner but my warrenty covers rental. They charged Toyota for a rental . Dishonest. Second trip for A/C. Had I known they were just going to stick a thermometer on my vent to test it, I would have let my car cool off for an hour or gotten an afternoon spot. They said to come back when it's 100 degrees. Gee thanks yet my air conditioning is covered ??? Never go there again. Just ridicules!! Tried to tell me my air won't blow cold while car is idling. I'm pretty sure I knew more that him. The poor old man just needs to retire. Of course I'll need a new car eventually but it's a 2011 with only 50k miles .