Stephen Weiss Review of Radiology Associates of Tarran...
Billing department hung up on me when she claimed ...
Billing department hung up on me when she claimed she was transferring me to a manager.
This is another billing issue. My procedure was performed at Harris Methodist where a radiologist from this group performed a needle biopsy. I am a self pay patient, so when I called to follow up on getting a self pay discount, the billing department told me that I was offered a 50% discount on payment at the point of service. The problem is that at no point was I informed of this during my visit. All scheduling was done by the hospital and they were only concerned that I pay Harris Methodist. Everyone along the way said I would receive my bill separately from the radiologist.
After 45 min on hold, the billing department told me repeatedly that there was no supervisor to speak with. After I made several attempts to figure out how to apply the appropriate discount, the rep said she would transfer me to a manager. At which she disconnected the line.
I am hoping that I can provide a positive update to this post if they will get back to me.
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